REVAMP SUPPORT

PRIVACY POLICY

Effective Date: June 2026
Last Updated: June 2026

Revamp Support (“Revamp Support,” “Revamp,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, retain, disclose, and protect personal information when you:

• Visit our website, landing pages, funnels, or online properties
• Submit an inquiry, application, survey, onboarding form, or Task Request Form
• Schedule a consultation or communicate with us
• Purchase, request, or use one of our services
• Subscribe to the Revamp Support On-Call Pass
• Opt in to receive email or text-message communications
• Authorize us to access systems or information while completing work for your business

This Privacy Policy applies to Revamp Support’s website, landing pages, forms, checkouts, client portals, email communications, SMS communications, and future online properties that link to this policy.

INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following information.

Personal and business information:

• Full name
• Business name
• Email address
• Mobile or telephone number
• Mailing or business address
• Job title or role
• Website and social media information
• Information about your business, goals, preferences, and support needs

Transaction and subscription information:

• Services or membership selected
• Billing and subscription status
• Transaction dates and amounts
• Invoices and payment history
• Renewal and cancellation information

Payments may be processed through third-party payment processors. Revamp Support generally does not directly store complete credit or debit card information.

Service and project information:

• Onboarding responses
• Task Request Form submissions
• Project instructions and requirements
• Files, images, brand materials, and content
• Login credentials or system access voluntarily provided for approved work
• Feedback, approvals, revision requests, and support history
• Information contained in business systems you authorize us to access

Communications:

• Emails, text messages, direct messages, meeting notes, and consultation details
• Customer-service requests
• Marketing and communication preferences
• Survey responses, reviews, and testimonials

Technical and website information:

• Internet Protocol address
• Browser and device information
• Pages visited
• Referral source
• Approximate location
• Date and time of access
• Cookie, pixel, and analytics information

Please do not send sensitive, regulated, or highly confidential personal information unless it is reasonably necessary for an approved service and appropriate safeguards have been agreed upon.

HOW WE COLLECT INFORMATION

We may collect information:

• Directly from you
• Through our website, funnels, forms, checkouts, calendars, and client portals
• Through email, telephone, SMS, video meetings, or social media
• From authorized representatives of your business
• From payment processors and service providers
• Through cookies and analytics technologies
• From publicly available business sources
• From referral sources where legally permitted
• From systems you authorize us to access while performing services

HOW WE USE INFORMATION

We may use personal information to:

• Respond to inquiries
• Schedule and conduct consultations
• Prepare proposals, agreements, invoices, and service records
• Process purchases and recurring membership payments
• Deliver administrative, creative, technical, marketing, and virtual-assistance services
• Manage On-Call Pass memberships
• Review, approve, assign, and complete task requests
• Provide onboarding and customer support
• Communicate about projects, appointments, documents, billing, memberships, tasks, revisions, and account activity
• Maintain client records and internal workflows
• Improve our website, services, forms, and customer experience
• Send administrative and service-related communications
• Send promotional communications when you have provided any consent required by applicable law
• Prevent fraud, misuse, security incidents, and unauthorized access
• Comply with contractual, tax, accounting, legal, and regulatory obligations
• Establish, exercise, or defend legal rights

LEGAL BASES FOR PROCESSING

Where required by applicable law, we process personal information based on one or more of the following:

• Your consent
• Steps requested before entering into a contract
• Performance of a contract
• Compliance with a legal obligation
• Our legitimate business interests, where those interests do not improperly override your rights
• Protection of our legal rights or the safety of others
• Another lawful basis permitted by applicable law

Where processing is based on consent, you may withdraw that consent. Withdrawal does not affect processing that was lawful before the consent was withdrawn.

ON-CALL PASS INFORMATION

When you enroll in the On-Call Pass, we may collect and process:

• Personal and business contact information
• Your signed membership agreement
• Subscription and payment status
• Onboarding information
• Consultation records
• Task Request Form submissions
• Files, instructions, and system access needed to review or complete approved tasks
• Records of pending, approved, declined, completed, or separately quoted requests
• Membership-related communications

We use this information to administer the membership, review task requests, deliver approved support, process recurring payments, communicate with you, and maintain service records.

You are responsible for ensuring that you have the legal authority to provide any information concerning your customers, employees, contractors, or other individuals to Revamp Support.

CLIENT DATA AND AUTHORIZED SYSTEM ACCESS

When Revamp Support processes information within a client’s email account, CRM, website, funnel, database, social media account, or another business system, the client generally determines why and how that information is used.

Revamp Support will process that information only for the approved service, according to the client’s instructions and applicable confidentiality obligations.

Clients are responsible for:

• Collecting information lawfully
• Providing required notices and obtaining required consent
• Granting only the access reasonably needed
• Maintaining appropriate permissions and account security
• Informing us when access should be removed
• Avoiding unnecessary disclosure of sensitive information

SMS AND MOBILE INFORMATION

Revamp Support may offer text-message communications to individuals who voluntarily opt in.

Depending on the consent provided, messages may include:

• Appointment reminders
• Consultation confirmations and updates
• Onboarding instructions
• Document and agreement notifications
• Billing and account notices
• On-Call Pass membership updates
• Task-request confirmations and status updates
• Customer-care and service communications
• Promotions, discounts, or special offers when separate marketing consent has been provided

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. You may reply HELP for assistance or contact us at or 0906 347 4168.

Consent to receive promotional text messages is not a condition of purchasing a product, service, or membership.

The following paragraph is required for SMS compliance and must remain unchanged:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be sold, rented, transferred, or provided to another business for its own marketing or promotional purposes.

Mobile information and SMS consent may be provided only to messaging aggregators, telecommunications carriers, platform providers, and service providers solely as necessary to operate and deliver Revamp Support’s text-message services.

EMAIL COMMUNICATIONS

We may send:

• Requested information
• Appointment confirmations
• Project and task updates
• Membership and billing notices
• Agreement and document notifications
• Onboarding communications
• Important service announcements
• Promotional communications when permitted

You may unsubscribe from promotional emails through the unsubscribe option provided in the message. You may continue receiving transactional, administrative, or service-related communications.

COOKIES AND SIMILAR TECHNOLOGIES

Our website and landing pages may use cookies, pixels, analytics tools, and similar technologies to:

• Operate website features
• Remember user preferences
• Understand visitor activity
• Measure website and campaign performance
• Improve the user experience
• Identify technical or security issues
• Support advertising or remarketing where permitted

You may control cookies through your browser or through a cookie-consent tool when available. Disabling certain cookies may affect website functionality.

HOW WE DISCLOSE INFORMATION

We may disclose information to:

• Authorized Revamp Support team members and contractors
• Website, hosting, CRM, email, scheduling, automation, analytics, storage, accounting, and communication providers
• Payment processors and financial-service providers
• Professional advisers, including accountants, insurers, and legal advisers
• Government agencies, regulators, courts, or law-enforcement authorities when legally required
• A successor or relevant party during a merger, restructuring, financing, or sale of business assets
• Another party when you specifically direct or authorize us to do so

Providers receiving information may use it only to perform authorized services and are expected to protect it appropriately.

Revamp Support does not sell personal information for monetary compensation.

For clarity, all disclosure categories above exclude text messaging originator opt-in data and consent. SMS consent and mobile opt-in information will not be disclosed to any party for its own marketing or promotional purposes. It may only be provided to aggregators and providers involved in delivering the text-message service.

INTERNATIONAL DATA PROCESSING

Revamp Support is based in the Philippines and may serve clients in other countries.

Information may be processed in the Philippines or in countries where our authorized service providers operate. Privacy laws may differ between countries.

Where required, we take reasonable steps to use contractual, organizational, or technical safeguards for international information transfers.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Deliver services
• Maintain client and membership records
• Fulfill the purposes described in this Privacy Policy
• Meet accounting, tax, contractual, and legal obligations
• Resolve disputes
• Enforce agreements
• Address fraud and security concerns

Retention periods may vary according to the type of information, the service relationship, legal requirements, and whether an account, payment, or dispute remains active.

When information is no longer reasonably required, we may securely delete, anonymize, or restrict it.

DATA SECURITY

We use reasonable administrative, organizational, and technical safeguards intended to protect information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

No online transmission or storage method is completely secure. Clients are responsible for using secure passwords, enabling available security features, limiting account permissions, and promptly reporting suspected unauthorized access.

YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have the right to:

• Be informed about how your personal information is processed
• Request access to your information
• Request correction of inaccurate or incomplete information
• Object to or restrict certain processing
• Withdraw consent
• Request deletion, erasure, or blocking
• Request a portable copy of eligible information
• Opt out of certain marketing communications
• File a complaint with an appropriate privacy authority
• Exercise your rights without unlawful discrimination

These rights may be subject to legal exceptions. We may need to verify your identity before completing a request.

To submit a privacy request, contact .

Individuals in the Philippines may also contact or submit a complaint to the National Privacy Commission where appropriate.

THIRD-PARTY WEBSITES AND SERVICES

Our website, forms, funnels, or communications may contain links to third-party websites, applications, payment processors, or platforms.

Their activities are governed by their own policies. Revamp Support is not responsible for the privacy or security practices of platforms that we do not control.

CHILDREN’S PRIVACY

Our services are intended for businesses and individuals legally capable of entering into an agreement.

We do not knowingly collect personal information directly from children for service enrollment or marketing purposes.

Contact us if you believe a child has provided information without appropriate authorization.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our services, technology, practices, or legal requirements.

The updated version will be posted with a revised “Last Updated” date. Material changes may also be communicated by email, website notice, or another reasonable method.

CONTACT US

For privacy questions, requests, or concerns, contact:

Revamp Support
Email:
Phone: 0906 347 4168
Business Address: Metro Manila, Quezon City NCR 1109
Website: https://revampsupport.com